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Terms & Conditions

By registering for any e-course from Root Stories you agree to the following Terms & Conditions

You confirm that you are over eighteen years old and acknowledge that any activities undertaken in relation to any class or membership site content from Root Stories is at your own risk. While we are a family-friendly platform, please ensure content is suitable before sharing with children.

You acknowledge that all sales are final and no refunds will be given before, during or after class for online courses. In the case of the first intake of The Memory Mine February 2024, if you wish to apply for a refund, please collate evidence that you’ve completed the six weeks of the course content along with an explanation of why you feel the content has not delivered on its promise to help you unearth your memories. Forward this to hello[at] rootstories [dot] co before 12th February 2025.

You acknowledge that Root Stories reserves the right to change advertised content (to content of an equivalent or higher value) and/or the advertised teacher(s) and/or the published class date at any time without notice.

You acknowledge that if you have registered for an online course, it will be run online via a password-protected classroom and that it is your responsibility to ensure that you have a decent internet connection to view class content including audio and video content. Root Stories accepts no responsibility for interruption of internet services.

You give permission for your email address to be added to the Root Stories database for the purposes of sending you communication relating to your purchase.

If you are purchasing an online course, you confirm that you are purchasing a single license for this course for your individual use only. To enquire about educational/corporate rates (for official groups of 10 or more) please send an email to hello[at] rootstories [dot] co.

You acknowledge that Root Stories reserves the right to delete any inappropriate comments from the classroom, or any of the class-related community forums and/or third-party groups, in order to provide and maintain a supportive environment. This includes but is not limited to defamatory or abusive language, sales pitches or spam. In such a case Root Stories reserves the right to ban the user from any and all classrooms, membership sites, class forums and groups. No refund will be payable  when a user been banned for this reason.

We commit to adherence to the General Data Protection Regulation (GDPR) 2018. Click here to view our full privacy policy.

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